GENERAL HOTEL TERMS AND CONDITION FOR GUESTS PERUSAL
Reservation at the property has to be booked through written confirmation (e.g.Email) in advance, same to be confirmed as per room availability.
Confirmation of the stay to be emailed only after payment is made successfully.
Extra services taken by the guest to be settled directly at the resort through online/offline payment (Debit/Credit Card/UPI/Cash)
Hotel Check out time is 12 pm – Check in time is 1 pm.
Room service is not available at the property.
Guests are requested to maintain the rules and regulations of the resort.
Indicated rates are as per room and facilities chosen by the guest at the time of reservation.
Rates does not include anything outside of the mentioned inclusion in the reservation voucher.
Rates are Subject to change without prior notice.
Once the traveler/s enters/avails the tour he/they has to abide by the terms and conditions of the Resort (Eco Adventure Resorts – The Temi Bungalow).
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RESPONSIBLE TRAVELLERS GUIDE
100% Advance is intended for confirmed reservation. Property reserves the right to release non-confirmed reservations.
50% payment to confirm the booking.
100% advance 30 days before arrival.
Advance payment can be made with intimation to us
Account Name: Priya Entertainments Private Limited |Bank Name: State Bank of India | A/C Number: 38709044089 | IFSC CODE: SBIN0040229 | Branch: Dover Place
ACCEPTED IDENTITY PROOF
Foreign Guests: Kindly carry Original Passport, Valid ILP and Visa for hotel check in. Scanned Copy of the same should be emailed to Kolkata Office (email@example.com) before the commencement of the check in.
Domestic (Indian) Guests: Kindly carry Original Government approved Identity Card (Driving License/Aadhar Card/Passport/Voters ID card) of every check in guests, including children. The same must be submitted at the time of check-in. Please note that PAN Card will NOT be accepted as a proof of identity.
OCI Card Holders: Need to carry OCI Card.
Guests will not be allowed to check-in and the entire amount paid will be forfeited in case they are not able to produce a valid ID.
Rates do not include beverages, laundry, mineral water and camera charges at destination
Rates do not include any extra food or beverage ordered not included in the package.
Rates do not include entrance fees, porterage, tours/excursions and transfers not specified in the quote.
Rates do not include cancellation, baggage and medical insurance; staff gratuities; Any new government taxes, levies, fuel or industry increases which are beyond our control.
Rates do not include any activity not mentioned in the inclusions.
Child upto 5 years are complementary.
Child rates applied for Children with age from 6 years to 11 years
Children above 12 years are considered as adults and Extra adults charges applied.
Outside liquor is strictly prohibited at the Resort.
Breakfast: 8:00 HRs to 10:00 HRs
Lunch: 12:00 HRs till 14:30Hrs
Dinner: 19:00 HRs till 21:30 Hrs
*Last order for dinner to be given by 20:00 Hrs
We recommend that our guests travelling to India shall purchase a Comprehensive travel insurance to cover theft, loss and medical problems (as well as air evacuation), and it is being strongly recommended. Some policies exclude potentially dangerous activities such as scuba diving, cruise, skiing, motorcycling, paragliding and even trekking; read the fine print and purchase one you may deem necessary for your travel. The management or any office employee(s) or any office staff(s) of the resort shall not taking any responsibility or liability during the participation of any activity.
STANDARD NO SHOW POLICY
No refund is applicable for no show.
30 days before check-in: 25% cancellation charges applied
Between 30 – 15 days before check-in: Cancellation charges would be 50% of the total invoice amount.
Bookings cancelled less than 15 days before check-in or No Show: 100% Non-Refundable.
Long weekend bookings, and peak datesDurga Puja, Dussehra, New Year, Christmas, Holi and Diwali are non-refundable. -Prior to confirming all bookings, we request all guests to please go through our “TERMS and CONDITIONS”, and “Proof of Identity” at the top.
No cancellation charges shall be refunded to any traveler/s in case the booking is cancelled by any of the sides due to Act of God or force majeure, act of war, insurrection, revolt, terrorism, government restrictions and regulations, civil uprisings or unrest or revolt or disturbances, military action, strikes unnatural weather, thefts, pilferage and/or epidemic and pandemic.
The management or staffs or employees of ECO Adventure Resorts The Temi Bungalow shall not be held responsible or liable to the travelers for any affect due to Act of God or force majeure, act of war, insurrection, revolt, terrorism, government restrictions and regulations, civil uprisings or unrest or revolt or disturbances, military action, strikes, unnatural weather, thefts, pilferage and/or epidemic and pandemic.
CREDIT CARD BOOKINGS
100% advance booking.
Bringing goods and/or storing of raw or exposed cinema films or any other article of a combustible or hazardous nature and/or prohibited goods and /or goods of objectionable nature is prohibited. The guest shall be solely liable and responsible to the management, replica rolex explorer watches its other guests, invitees, visitors, agents and servants for all loss financial or otherwise and damage that maybe caused by such articles or as a result of the guests’ own negligence and non-observance of any instructions. Gambling, contraband, prostitution, weapons, explosives, flammable objects, poisons, drugs, animals and pungent food are strictly prohibited on hotel premises.
The management will not in any way whatsoever be responsible for any loss or damage to Guest’s belongings or any other property. It is further to mention that in the case of any damage or loss of belongings of any guest/s due to theft and /or fire, the resort authority or any of its members and staffs shall not be held responsible
If left luggage is found, then the courier charges for sending the material across will be applicable.
DAMAGE TO PROPERTY
The guest/s shall be held responsible for any loss or damage to the hotel property caused by themselves, their guest/s or any person for whom they are responsible.
PERSONAL CAR PARKING
Limited car parking facility available at the resort free of charge
ECO Adventure Resorts – The Temi Bungalow shall not indemnify any traveler/s in any nature whatsoever for any loss or damage during the tour.
RULES AND REGULATIONS OF THE RESORT
1.By booking/making reservation of the tour the guest agrees to comply with all the rules and regulations of the resort.
2.The entire tour in case of reservations at ECO Adventure Resorts The Temi Bungalow includes accommodation and meals at the Resort. Travel to and from by Road must be booked separately at an additional cost.
3.Consumption of Alcohol drinks is allowed only at the specified areas.
4.In case of any accident and/or unseemly incident, ECO Adventure Resorts The Temi Bungalow or its staff members cannot be held responsible.
5.Neither the tourist(s) nor any other person shall have the right of action claim, whatsoever against ECO Adventure Resorts The Temi Bungalow or its staff members in respect of any injury whether fatal or otherwise.
6.ECO Adventure Resorts The Temi Bungalow or its staff members will not be responsible for any inconvenience or delay to the tourist (s) howsoever and whatsoever caused, or of any loss or damage to the tourist (s) and/his property, howsoever/whatsoever caused.
7.For the Safety and Security of the tourist (s) and the staff members, ECO Adventure Resorts The Temi Bungalow reserves the right and may be compelled to debar tourist (s) from any tour during its pendency. This clause shall also be applicable to those tourist (s) who fail to comply with any of the foregoing rules and regulations.
8.It is compulsory for all guests to produce a valid government approved identity card for checking in into ECO Adventure Resorts The Temi Bungalow , absence of identity card for any individual may result in barring them entry into the resort.
In such case they will have to organize their transfer back to their own city at an additional cost, which will not be covered by the resort. Kindly see “Proof of Identity” for what documents are allowed.
9. In case of any unsolicited fault of the vehicle substitute vehicle arranged may not be qualitatively similar.
JURISDICTION All disputes in any nature whatsoever shall be subject to the Court of Law of Kolkata jurisdiction.